Update - Security Advisory: CVE-2026-111497 - Hotfix Scheduled

We have prepared a fix for the critical vulnerability (CVE-2026-111497) affecting the Brotli decompression library used by .NET. The fix is an upgrade to a newer, uncompromised version of the .NET framework.

Code changes have completed development and are progressing through the test cycle. Assuming no blockers are identified, a hotfix will be released to Production on 6 November 2026 between 02:00 and 06:00 in each region's local time, rolling out region by region. Deployment will begin in Australia at 02:00 AEDT on 6 November (15:00 UTC on 5 November).

The network-layer mitigation blocking Brotli-encoded requests, implemented previously, remains in place alongside this fix. No customer action is required. Once the hotfix is confirmed stable across all regions, the Brotli-blocking mitigation will be removed.

Affected Regions:
- Australia
- Canada
- Europe
- Qatar
- South Africa
- United Arab Emirates
- United Kingdom
- United States East
- United States West
- OrbusInfinity Government (FedRAMP)
- OrbusInfinity Government (IRAP)

Next Update: Following completion of the hotfix deployment, or sooner if the situation changes.

Nov 04, 2026 - 17:21 UTC
Update - We are continuing to work on a fix for this issue.
Oct 30, 2026 - 17:55 UTC
Update - We are continuing to work on a fix for this issue.
Oct 30, 2026 - 17:52 UTC
Identified - A critical security vulnerability (CVE-2026-111497) has been identified in the Brotli decompression library used by .NET, as outlined in the NET October 2026 Out-of-Band Security Updates. This vulnerability affects OrbusInfinity across all regions.

Preventative Measures:
We are implementing preventative measures to protect customer data while a permanent patch is being prepared. These measures block requests with Brotli content encoding that could be exploited by this vulnerability. Some traffic may be impacted by these protective blocks.

Customer Impact:
Some requests using Brotli compression may receive 403 responses. No customer action is required. We recommend monitoring your integrations and API calls for any unexpected 403 errors and contacting support if you experience issues.

Affected Regions:
- Australia
- Canada
- Europe
- Qatar
- South Africa
- United Arab Emirates
- United Kingdom
- United States East
- United States West
- OrbusInfinity Government (FedRAMP)
- OrbusInfinity Government (IRAP)

Next Steps:
We are working to deploy a permanent patch. Details on patching timeline and any further updates will be shared as soon as they are available.

Next Update: When patching timeline is confirmed or sooner if the situation changes.

Oct 30, 2026 - 17:50 UTC

About This Site

Welcome to the Orbus Software Status Page

This page is your go-to resource for updates on the status of OrbusInfinity services across different regions. Here, you can find the latest information on any ongoing issues, historical outage records, and detailed summaries of resolved incidents.

SolutionsHub Operational
Australia Operational
OrbusInfinity Operational
Business Architecture Operational
Canada Operational
OrbusInfinity Operational
Europe Operational
OrbusInfinity Operational
Qatar Operational
OrbusInfinity Operational
South Africa Operational
OrbusInfinity Operational
United Arab Emirates Operational
OrbusInfinity Operational
United Kingdom Operational
OrbusInfinity Operational
Business Architecture Operational
United States East Operational
OrbusInfinity Operational
Business Architecture Operational
United States West Operational
OrbusInfinity Operational
Business Architecture Operational
OrbusInfinity Government (FedRAMP) Operational
OrbusInfinity Operational
Solutions Hub Operational
OrbusInfinity Government (IRAP) Operational
OrbusInfinity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 4, 2026

Resolved - After a period of stable monitoring, this incident is marked as resolved.
Nov 4, 17:16 UTC
Monitoring - OrbusInfinity: The OrbusInfinity service has been restored in the Canada region. We are monitoring the platform to ensure continued availability.

Affected Regions:
- Canada

Nov 4, 13:56 UTC
Investigating - OrbusInfinity: Users in the Canada region are unable to access the OrbusInfinity web application. Users see a "Something went wrong" error message when they load the application. We are investigating the cause and will post further updates.

Affected Regions:
- Canada

Nov 4, 12:48 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 18:51 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 17:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 15:00 UTC
Scheduled - Maintenance is scheduled for the OrbusInfinity Australia environment on Thursday, 29 October 2026, from 02:00 to 06:00 AEDT (Wednesday, 28 October 2026, from 15:00 to 19:00 UTC).

During this maintenance window, customer instances will be migrated to a new hosting platform, and the application gateway supporting the environment will be updated. The work is expected to take up to three hours within the maintenance window.

Affected Regions:
- Australia

Affected Components:
- OrbusInfinity

Oct 27, 14:31 UTC

Oct 27, 2026

Resolved - Status: Resolved

After a period of monitoring, the OrbusInfinity service in the Europe region has been confirmed as stable. This incident is being marked as resolved. Postmortem activities will follow and an incident report will be published in due course.

Affected Regions:
- Europe

Affected Components:
- OrbusInfinity

Oct 27, 17:53 UTC
Monitoring - Status: Monitoring

The OrbusInfinity service in the Europe region has been restored. We are monitoring the service to confirm it remains stable. Our investigation indicates an issue with the underlying cloud infrastructure in this region. We are working with our cloud service provider to confirm the root cause.

Affected Regions:
- Europe

Affected Components:
- OrbusInfinity

Oct 27, 16:21 UTC
Update - We are continuing to investigate the issue affecting OrbusInfinity in the Europe region. We have observed an interruption to data flow for this region. Current evidence points to an issue with the underlying cloud infrastructure in this region. Although the root cause has not yet been confirmed, we have escalated the issue to our cloud service provider and are working with them towards resolution.

Further updates will follow.

Affected Regions:
- Europe

Affected Components:
- OrbusInfinity

Oct 27, 15:58 UTC
Investigating - We are investigating reports that the OrbusInfinity web portal is not loading for users in the Europe region. Our teams are working to identify the cause. Further updates will follow.

Affected Regions:
- Europe

Affected Components:
- OrbusInfinity

Oct 27, 14:57 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.