After a period of monitoring, the OrbusInfinity service in the Europe region has been confirmed as stable. This incident is being marked as resolved. Postmortem activities will follow and an incident report will be published in due course.
Affected Regions: - Europe
Affected Components: - OrbusInfinity
Posted Oct 27, 2026 - 17:53 UTC
Monitoring
Status: Monitoring
The OrbusInfinity service in the Europe region has been restored. We are monitoring the service to confirm it remains stable. Our investigation indicates an issue with the underlying cloud infrastructure in this region. We are working with our cloud service provider to confirm the root cause.
Affected Regions: - Europe
Affected Components: - OrbusInfinity
Posted Oct 27, 2026 - 16:21 UTC
Update
We are continuing to investigate the issue affecting OrbusInfinity in the Europe region. We have observed an interruption to data flow for this region. Current evidence points to an issue with the underlying cloud infrastructure in this region. Although the root cause has not yet been confirmed, we have escalated the issue to our cloud service provider and are working with them towards resolution.
Further updates will follow.
Affected Regions: - Europe
Affected Components: - OrbusInfinity
Posted Oct 27, 2026 - 15:58 UTC
Investigating
We are investigating reports that the OrbusInfinity web portal is not loading for users in the Europe region. Our teams are working to identify the cause. Further updates will follow.